2020 OPERATIONAL NOTICE
Store hours for pickup only
(Retail doors will be open)
Starting May 16, 2020
Monday – Sunday
Store Hours M-TH 9am-7pm / Fri 9am – 6pm
Sat. 9am-4pm / Sun 11am-4pm
Hello LPS Fans. As some of you know it’s been very busy at the stores and in the field of service and installation. It’s been hard for us to accommodate the phones while our customers are waiting to be helped in the store and curbside for pick-ups. We are open and as per the required guidelines we have the store set up for social distancing. We do require all customers to wear a mask upon entering the store.
If you do call the store during our business hours & get the answering service that means it’s very busy in the store and in the service department. We promise to get back to each & every person who is leaving us a message. We also promise to give you 110% of ourselves to help with your needs as soon as we can.
To help with navigating to the correct department, please email us at the following for each corresponding need:
- In-Ground Pool Service Needs: firstname.lastname@example.org or email@example.com
- Above Ground Pool Service and Installation: firstname.lastname@example.org
- In-Ground Pool/Above Ground Pool/Hot Tub Sales: email@example.com
We will do our best to get back to you in a timely fashion but please expect delays as we are backlogged during the Memorial Holiday with a combination of this terrific pool weather we are having.
We thank you for your patience. We will continue to do our very best to help each and every one of you. We appreciate you CNY! Stay healthy and get ready for a great Summer!
A SPECIAL NOTE FROM LIVERPOOL POOL & SPA, INC. FROM THE CDC.GOV:
According to the Centers for Disease Control and Prevention (CDC), there is no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs. Proper operation, maintenance, and disinfection (e.g., with EPA registered chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19. Additionally, the World Health Organization states that controlling water quality is necessary to prevent the transmission of infectious diseases.